Foundation CompTIA · Exam 220-1201 & 220-1202

CompTIA A+ (220-1201 & 220-1202) Study Guide

CompTIA A+ is the recognized starting point for an IT career. It validates the core support skills employers expect for help desk, desktop support, and field technician roles. A+ is a two-exam certification: Core 1 (220-1201) and Core 2 (220-1202)—you must pass both.

Overview

Level

Foundation

Vendor

CompTIA

Audience

Career changers entering IT, students, help desk and desktop support hopefuls, and anyone who wants the employer-recognized baseline for their first IT job. No prior experience required.

Why get A+

A+ is the cert that gets you your first IT job. It is the most widely recognized entry-level IT credential, and it appears explicitly in a huge share of help desk, desktop support, and IT support postings. Unlike single-topic certs, A+ proves broad practical competence across hardware, operating systems, networking basics, security, and troubleshooting—exactly the mix a tier-1 support role demands. Because it is vendor-neutral, the skills travel with you regardless of the employer's stack. For someone with no IT work history, A+ is the clearest, most credible way to signal 'job-ready' to a hiring manager.

Salary expectations

Typical salary range

$40,000 – $65,000

A+ is a door-opener more than a salary driver. Entry-level help desk and IT support roles typically start around $40K–$55K. With 1–2 years of experience, desktop support and junior technician roles commonly reach $55K–$65K. A+ pays off most when paired with hands-on experience and stacked toward Network+ and Security+, which open higher-paying networking and security paths.

When to get A+

Get A+ first if you're entering IT with little or no experience and want a support, help desk, or technician role. If you already have hands-on IT experience, you may be able to skip straight to Network+ or Security+—but A+ is rarely a wasted step, and it's a prerequisite mindset for the whole CompTIA path (A+ → Network+ → Security+). If your goal is purely networking or security and you have some background, weigh going directly to those instead.

Exam details

Exam Quick Reference

Exam Code
220-1201 & 220-1202
Vendor
CompTIA
Level
Foundation
Duration
90 minutes per exam (two exams)
Format
Up to 90 questions per exam: multiple choice, drag-and-drop, and performance-based. Passing scores: 675/900 (Core 1), 700/900 (Core 2). You must pass both.
Questions
Up to 90 questions per exam

Renewal: A+ is valid for 3 years. Renew through CompTIA's Continuing Education (CE) program by earning CEUs, or by passing a higher-level CompTIA exam—no need to retake A+.

Skills covered

Core 1 (220-1201): Hardware (25%)

  • Installing and configuring PC components, RAM, and storage
  • Power supplies, motherboards, CPUs, and cooling
  • Cables, connectors, and peripheral devices
  • Printers and multifunction device maintenance
  • Custom PC configurations for specific use cases

Core 1 (220-1201): Networking & Troubleshooting (51%)

  • TCP/IP, ports, protocols, and IP addressing basics
  • Wireless standards, SOHO networks, and network hardware
  • Mobile device hardware and connectivity
  • Virtualization and cloud computing concepts
  • Troubleshooting hardware, networks, and printers methodically

Core 2 (220-1202): Operating Systems

  • Windows installation, configuration, and command line
  • macOS and Linux fundamentals
  • Mobile OS configuration and management
  • Application installation and OS troubleshooting
  • Workstation and account management

Core 2 (220-1202): Security

  • Physical and logical security measures
  • Malware detection, removal, and prevention
  • Securing workstations, mobile devices, and SOHO networks
  • Social engineering, threats, and vulnerabilities
  • Data destruction and disposal

Core 2 (220-1202): Software Troubleshooting & Operational Procedures

  • Troubleshooting OS, application, and security issues
  • Documentation, change management, and ticketing
  • Safety, environmental, and disposal procedures
  • Communication, professionalism, and incident response basics
  • Scripting and remote-access technology fundamentals

Step-by-step study path

This sequence reflects what consistently works. Follow it in order—don't skip ahead.

  1. 1

    Download both sets of exam objectives

    Get the official 220-1201 (Core 1) and 220-1202 (Core 2) objectives from CompTIA. A+ is broad—knowing exactly what each exam covers keeps you from over-studying niche topics.

  2. 2

    Start with Professor Messer's free course

    Professor Messer's free A+ video series covers every objective for both exams. It's the most-recommended free starting point. Watch a section, then reinforce it before moving on.

  3. 3

    Add a structured paid course for depth

    A paid Core 1 and Core 2 course (for example, Jason Dion's on Udemy) adds labs, demos, and performance-based question (PBQ) practice that free videos don't fully cover. See the paid resources section.

  4. 4

    Get hands-on with real hardware and OSes

    A+ rewards practical familiarity. Take apart an old PC, install Windows and Linux in virtual machines, configure a home router. PBQs simulate real tasks—reps make them easy.

  5. 5

    Use a study guide as your reference

    Keep a comprehensive book (such as the Sybex A+ Complete Study Guide) on hand to go deeper on topics a video glosses over. Use it to fill gaps, not as your only resource.

  6. 6

    Drill performance-based questions

    Both exams include PBQs—simulations that ask you to perform a task. Practice them specifically. They carry more weight than a single multiple-choice question and trip up unprepared candidates.

  7. 7

    Take practice exams for each core

    Use full-length practice exams for Core 1 and Core 2 separately. Aim to score consistently above 85% on each before booking. Review every miss until you understand why.

  8. 8

    Schedule and pass both exams

    Register through Pearson VUE. Many candidates take Core 1 first, then Core 2 a few weeks later. You hold the certification only once both are passed—plan your booking accordingly.

Ready for a structured course?

A top-rated course covers every A+ exam domain in order. See the paid resources section below for options and pricing.

View course options →

Free resources

Vouchers & exam cost

Each A+ exam (Core 1 and Core 2) is about $253 USD, so both total roughly $506. CompTIA sometimes offers voucher + retake bundles—check the official store for current pricing.

Frequently asked questions

Is CompTIA A+ worth it for beginners?

Yes. A+ is the most recognized entry-level IT certification and is specifically requested in help desk and IT support job postings. For someone with no IT work history, it's the clearest way to prove you're job-ready to a hiring manager.

How many exams is CompTIA A+?

Two: Core 1 (220-1201) and Core 2 (220-1202). You must pass both to earn the certification. Most people take them a few weeks apart.

How much does the CompTIA A+ cost?

Each exam is about $253 USD, so both together total roughly $506. CompTIA occasionally bundles vouchers with retake insurance—check the official store before buying.

How long does it take to study for A+?

Most beginners spend 2 to 4 months part-time across both exams. Those with some hands-on PC experience may move faster. Hands-on practice with real hardware and operating systems matters as much as video courses.

Do I need experience before taking A+?

No formal experience is required. CompTIA suggests around 12 months of hands-on IT experience as a guideline, but many candidates pass through self-study and lab practice alone, with no prior job experience.

What certification should I get after A+?

Network+ is the usual next step for networking-focused roles, and Security+ for cybersecurity. The classic CompTIA path is A+ → Network+ → Security+. If you've found a specialty, you can branch from there.

Does CompTIA A+ expire?

Yes. A+ is valid for three years. Renew through CompTIA's Continuing Education program by earning CEUs or by passing a higher-level CompTIA exam—you don't have to retake A+.

Ready to study?

Start with the free resources above, then add a top-rated course and practice exams when you're ready to test yourself.